Teaching and Educational Support - Resources

"Improving quality by changing the service" - EnglishWelsh - teaching presentations by Sue Lister 
Recordings of lectures with Prof Sue Lister: 
Below is a list of useful links that are useful to anyone responsible for teaching quality improvement:

Articles and Books 

Batalden PB & Davidoff F (2007) What is “quality improvement” and how can it transform healthcare? Quality & Safety in Health Care; 16:2-3
Batalden PB & Stoltz PK (1993) A Framework for the Continual Improvement of Healthcare: Building and Applying Professional and Improvement Knowledge to Test Changes in Daily Work. Journal on Quality Improvement, October. 19 (10) 424-452
Berwick D and Lucian LL (1999) Reducing errors in medicine. British Medical Journal; 319:136-137
Berwick DM (1989) Continuous Improvement as an Ideal in Health Care. New England Journal of Medicine; 320:53-56
Berwick DM (1996)A primer on leading the improvement of systems.  British Medical Journal 312  619-622
Berwick DM (2003) Escape Fire: Designs for the Future of Health Care. Jossey-Bass.
Cox S, Wilcock P & Young J (1999) Improving the Repeat Prescribing Process in a Busy General Practice - A study using continuous quality improvement methodology, Quality  in Health Care, 8 119-125
Crosby PB (1995) Quality Without Tears: The Art of Hassle-Free Management. Pub: McGraw-Hill Professional
Deming WE (2002) Out of the Crisis. Pub: MIT Press; 1st MIT Press Ed edition
Gawande A (2010) The Checklist Manifesto. Profile Books, London.
Institute for Healthcare Improvement (2005) Going Lean in Health Care. Pub Institute for Healthcare Improvement, Cambridge, USA.
Jackson TL & Jones KR (1996) Implementing a Lean Management System. Pub Productivity Press, Portland USA.
Jones D & Mitchell A (2006) Lean thinking for the NHS. Pub The NHS Confederation, London.
Langley G, Nolan K, Nolan T, Norman C, Provost L, (1996), The Improvement Guide: a practical approach to enhancing organisational performance, Jossey Bass Publishers, San Francisco.
Maxwell RJ (1984) Quality assessment in health.  British Medical Journal; 288: 1470-2
McCarthy M (2006) Can car manufacturing techniques reform health care? The Lancet 367 (9507): 290-291.
Nelson G, Batalden P, Plume S, Mohr J (1996) Improving Health Care Part 2 - A Clinical Improvement Worksheet and Users’ Manual. The Joint Commission Journal on Quality  Improvement. 22 (8) 531-548
NHS Institute NHS Institute for Innovation and Improvement (2005) Lean Six Sigma: some basic concepts. NHS Institute for Innovation and Improvement, University of Warwick
NHS Institute for Innovation and Improvement (2007) The Improvement Leaders’ Guides Available on line at: http://www.institute.nhs.uk/improvementleadersguide 
NHS Lean Thinking Network (2006) Lean thinking mini guide. NHS Institute for Innovation and Improvement, University of Warwick.
Scholtes PR, Joiner BL, Streibel JL (2003) The Team Handbook – 3rd Edition. Pub: Oriel Inc.
Scholtes PR, Joiner BL, Streibel JL (2003) The Team Handbook – 3rd Edition. Pub: Oriel Inc. (if purchased through Amazon.com it costs less than £15 as opposed to around £25 on Amazon.co.uk)
Walton M (1992) The Deming Management Method. Pub: Mercury Business Books
World Alliance for Patient Safety (2008) WHO surgical safety checklist and implementation manual.  Available from http://www.who.int/patientsafety/safesurgery/ss_checklist/en/index.html 
*1000 Lives Plus is not responsible for the content of any linked site. Listing and linking should not be taken as an endorsement of any kind and we accept no liability in respect of the content.

Share:  Share this page on Twitter  Share this page in Facebook  Save this page in delicious  Digg this page.  Save this page in LinkedIn  Stumble this page.  Save this page in reddit.com   
Last updated: 18 December 2012

Teaching and Educational Support